Bilingual Call Center Representative- Local Remote Job at RemX, Miami, FL

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  • RemX
  • Miami, FL

Job Description

Job Description

Job Description

Seeking Local South Florida REMOTE Call Center Reps for a reputable organization based in Miramar & Plantation, FL.

  • Title: Customer Service Representative
  • Pay: $17- $18/hour for bilingual candidates
  • Start date: variety of start dates
  • Hours: Must be flexible to work any 8 hour shift between 7am-11pm

Job Responsibilities:

  • Inbound calls
  • Respond to and own consumer inquiries and issues
  • Provide education and status on previously submitted pre-authorizations or pre-determination requests
  • Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance

Requirements:

  • 1 year of customer service experience with the same company
  • High School diploma
  • Detail oriented

Job Tags

Remote job, Local area, Flexible hours, Shift work,

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