Job Description

• Train and qualify to work assigned post.
• Understand the specific and general post instructions for that assigned post.
• Maintain practical knowledge of all additional and emergency post instructions that are called for by the client.
• Maintain access control procedures set by building management.
• Effectively utilize access control systems, visitor management systems, and CCTV systems as needed.
• Identify all residents and/or visitors upon arrival.
• Ensure visitors and vendors are properly signed in before accessing the building.
• Monitor security cameras that are within the facility.
• Respond to incidents including property emergencies.
• Conduct general patrols of the entire property during various hours, if required, including numerous flights of stairs and frequent exterior patrols in any weather conditions.
• Ability to stand/sit/walk for extended periods.
• Clearly and accurately record data such as property damage, unusual occurrences, and equipment malfunctioning, to building and Titan management.
• Maintain clear, accurate logs pertaining to people or property including packages.
• Provide excellent Customer Service to all parties encountered while on duty.
• Other duties as assigned.

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