Job Description

Job Description

Job Description

Job purpose

Under the direction of the EVS Supervisor, the Deep Clean Steward is responsible for heavy duty cleaning in the food & beverage department within established policy and procedures on an assigned shift.

Duties and responsibilities

• Exhibit conduct in accordance with all Illinois Gaming Board (IGB) Rules and Regulations, Federal and State laws and regulations, and Company and departmental policies and procedures.
• Consistently deliver positive, courteous, and professional guest service in all interactions with guests, visitors, vendors, and fellow employees.
• Deep clean all kitchen areas after hours to ensure the highest level of hygiene and sanitation is met.
• Responsible for cleanliness of the food preparation area.
• Properly clean and sanitize all restaurant and bar equipment, including dishes, glassware, utensils, pots, kitchen floors, ovens, stovetops, and walls and ceiling tiles. Restocks same as necessary.
• Operate dish machines to company and manufacturer specifications. Break down, clean, and sanitize the dish machine at the end of shift.
• Use proper measurements of detergent and sanitizer in the dish machine.
• Clean and maintain floors throughout kitchen area and other areas as needed.
• Ensure inventory of stewarding items are orderly and storage areas are clean and organized.
• Adhere to all Food and Beverage Department regulations and procedures. Ensure compliance with all government regulations and sanitation guidelines.
• Ensure equipment is maintained properly and report any problems to appropriate staff.
• Remove all garbage.
• Perform any duties on or off site involving guest services and quality control including, but not limited to, special events, guest giveaways, crowd control, property cleanliness, and other hospitality functions as needed.
• Maintain a clean, safe, hazard-free work environment within area of responsibility.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
• Ensure prompt and discrete notification to senior management and/or the Ethics Hotline of any observation of illegal acts and/or internal ethics violations.
• Perform other duties as assigned.

Qualifications

• High School Diploma or equivalent preferred.
• Ability to obtain a gaming license.
• Related experience are preferred. Knowledge of basic kitchen sanitary guidelines and basic dish machine operations preferred.
• Demonstrated successful performance in a cleaning role strongly preferred.
• Ability to work flexible schedules, including nights, weekends, and holidays is required.
• Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable experience.
• Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
• Must present an image of excitement and enthusiasm, while being able to project a professional appearance and demeanor.
• Excellent interpersonal, organizational and communication skills.
• Display strong work ethic and teamwork.

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