Job Description

Entry Level Customer Service Rep

Department: Endorse Infinity

Employment Type: Full Time

Location: Los Angeles, CA

Compensation: $19.50 - $29.00 / hour

Description

About Endorse Infinity:
At Endorse Infinity, we're not just a social media marketing company; we're your partners in digital success. With a passion for innovation and a commitment to excellence, we've been helping businesses of all sizes navigate the ever-evolving landscape of social media since our inception.

Job Description: Endorse Infinity is seeking a friendly and customer-focused Entry Level Customer Service Rep to join our team. As a Customer Service Representative, you will be the first point of contact for our clients and customers, providing exceptional service and support over the phone, via email, and through social media.

Position Type: Full-time

Salary: $19.50 - $29.00 hourly

Key Responsibilities

Answer inbound calls and respond to customer inquiries in a professional and courteous manner.
Assist customers with their accounts, including troubleshooting and resolving issues.
Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
Maintain accurate and detailed records of customer interactions and transactions.
Collaborate with other departments to address customer needs and provide comprehensive solutions.
Communicate effectively with customers through email and social media channels.

Skills, Knowledge and Expertise

High school diploma or equivalent.
Excellent verbal and written communication skills.
Strong problem-solving skills and the ability to think on your feet.
Proficiency in using computers and familiarity with CRM software is a plus.
Ability to multitask, prioritize, and manage time effectively.

Benefits

Health insurance coverage
Retirement savings plan (401k)
Paid time off and holidays
Professional development opportunities
Employee discounts on company products or services

Job Tags

Hourly pay, Holiday work, Full time,

Similar Jobs

PHP

Travel Occupational Therapist - $2,528 per week Job at PHP

...Job Description PHP is seeking a travel Occupational Therapist for a travel job in Scottsbluff, Nebraska. Job Description & Requirements ~ Specialty: Occupational Therapist ~ Discipline: Therapy ~ Start Date: 08/30/2024~ Duration: 13 weeks ~36 hours...

Axiom Staffing Group

General Labor Job at Axiom Staffing Group

...hiring for a NEW Logistics company in York, PA. This is a start up logistics company and the ideal candidate would be flexible to move around the warehouse and help with the set up of the operation. Hard working, reliable and adapta General Labor, Staffing, Manufacturing...

Jobot

Medical Assistant (Training Provided) Job at Jobot

...Nonprofit Industry - Entry Level - Excellent Benefits -Training Provided This Jobot Job is hosted by: Daniel Gonzalez Are you... ...about us: We are seeking a dynamic and dedicated Permanent Medical Assistant to join our team in the finance industry. This unique...

PrideStaff

General labor/Packer Job at PrideStaff

PrideStaff is looking for energetic, motivated, and reliable warehouse associates to become part of an excellent team. The warehouse worker is responsible for receiving and processing incoming stock/products, picking orders for fulfillment, and performing inventory and ...

Wuhan Minoans International Hotel

Barista Job at Wuhan Minoans International Hotel

...conversation ability;2.More than 1 year working experience in high-end coffee shop, with strong research and development ability;3. Passionate... ...POTS;5. Obtain professional qualification certificate for Barista;6. Foreigners are preferred, able to communicate in English...

Entry Level Customer Service Rep Job at Fresh Form Draft, Los Angeles, CA

bjBHRlBxeVNSa3Btb0crSDY5S0hTRkV4eWc9PQ==