Job Description
Why is Health Advocate a great place to work? For starters, Health Advocate employees enjoy helping people every single day. Employees are given the training they need to do their jobs well, and they work with supervisors and staff who are supportive and friendly. Employees have room to grow, and many of Health Advocate's supervisors are promoted from within the company. Join our award winning team!
2024: - Excellence in Customer Service Awards: Organization of the Year (Small)
- Stevie® Awards for Sales & Customer Service: Customer Service Department of the Year - Healthcare, Pharmaceuticals, and Related Industries, Bronze Winner
As part of Teleperformance in the US, we were also named #95 in the
2024 'Fortune 100 Best Companies to Work For®' in the USA by Great Places to Work (GPTW®) Job Summary: Responsible for the administration of biometric health screenings or blood draw screening at our clients' onsite worksite locations.
Essential Duties:
•Perform Fingerstick or Venipuncture Blood Collection for analysis using standard clinical methods
•Perform manual blood pressure measurement
•Assess Height, Weight, BMI, Waist Circumference
•Document all results while protecting PHI
•Counsel members on results and health improvement strategies
•Ensure an efficient and positive member screening experience
•Escalate any issues to Onsite Coordinator
•Perform event setup and event clean up
•Maintain current availability records in provider portal
Minimum Qualifications:
•Current medical certification in either EMT, Paramedic, Phlebotomists, MA, LPN/LVN, RN, or BSN.
•A minimum of 1 year clinical experience
•Proficiency with fingerstick and/or venipuncture blood collection
•Proficiency with manual blood pressure
•Knowledge of PHI security
•Professional presentation and excellent communication skills
•Ability to communicate and function fluidly in a team environment
•Possess efficient time management skills
Travel/ Physical Demands:
•Requires local travel to different client worksites (75%). May include longer travel (25%) as accepted.
•Job demands may require occasional heavy lifting, up to 25 pounds (11.4 kg)
•Job demands may require long periods of standing and bending during testing
Company Overview Health Advocate is the nation's leading provider of health advocacy, navigation, well-being and integrated benefits programs. For 20 years, Health Advocate has provided expert support to help our members navigate the complexities of healthcare and achieve the best possible health and well-being. Our solutions leverage a unique combination of best-in-class, personalized support with powerful predictive data analytics and a proprietary technology platform to address nearly every clinical, administrative, wellness or behavioral health need. Whether facing common issues or an unprecedented challenge like COVID-19, our team of highly trained, compassionate experts work together to go above and beyond expectations, making healthcare easier for our members and ensuring they get the care they need.
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Awards: 2023: - National Customer Service Association All - Stars Award: Service Organization of the Year.
- Stevie® Awards for Sales & Customer Service: Customer Service Department of the Year - Healthcare, Pharmaceuticals, and Related Industries, Bronze Winner
2022: - Stevie® Awards for Sales & Customer Service: Customer Service Department of the Year - Healthcare, Pharmaceuticals, and Related Industries, Bronze Winner
- Excellence in Customer Service Awards: Organization of the Year (Small)
- Best in Biz Awards: Most Customer-Friendly Company of the Year - Medium and large category (Silver)
2021: - Stevie® Awards for Sales & Customer Service: Customer Service Department of the Year - Healthcare, Pharmaceuticals, and Related Industries, Silver Winner
- Stevie® Awards for Sales & Customer Service: Most Valuable Response by a Customer Service Team (COVID-19). Bronze Winner
- Best in Biz Awards: Most Customer-Friendly Company of the Year - Medium and large category (Silver)
2020: - National Customer Service Association All - Stars Award: Organizations of 100 or Greater, Runner-Up
- Communicator Award of Distinction: October 2019 Broker News
- MarCom Awards : Gold, COVID Staycation Ideas brochure
- MarCom Awards : Platinum, 2021 Well-being Calendar
- Best in Biz Awards: Most Customer-Friendly Company of the Year - Medium category (Silver)
Health Advocate is an Equal Opportunity Employer that does not discriminate on the basis of race, color, sex, age, religion, national origin, citizenship status, military service and veteran status, physical or mental disability, or any other factor not related to job requirements. We respect and value diversity, and are committed to the principles of Equal Employment Opportunity.
VEVRAA Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans.
PAY TRANSPARENCY NONDISCRIMINATION PROVISION
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-I.35(c) Health Advocate, Inc.
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