Intern - Event Management Job at AEG, Des Moines, IA

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  • AEG
  • Des Moines, IA

Job Description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.

Overview

The Events Department Intern will work closely with the Events Department (made up of Event Managers, Guest Services, and Parking) through hands on learning and training. Time will be spent evenly between events, guest services and parking teams to get a thorough understanding of the events operation at the Iowa Events Center and valuable knowledge of the events industry.

This role will pay an hourly wage of $12.

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
This position will remain open until December 31, 2024.
Responsibilities
  • Event Management
    o Learn how to plan implement, and execute select events as assigned by Director of Events
    o Shadow event managers to gain an understanding of how to manage, plan, and execute an event from start to finish in both the convention center and arena.
    o Learn how to work directly with internal and external contacts to gain/work on communication skills essential for successful events
    o Participate in weekly department and campus staff meetings
  • Guest Services
    o Assist with the scheduling of part-time staff - from sending out availability surveys, sending confirmed schedules, to placing staff on "game day" staffing sheets
    o Sit in/assist on interviews/recruiting efforts
    o Work and supervise to gain an understanding of how to manage, direct, and motivate part-timestaff before, during and after an event - in Convention Center and Wells Fargo Arena events
    o Help in Guest Services Office during events to assist with guest questions
  • Parking
    o Assist with the scheduling of part-time staff
    o Sit in/assist on interviews/recruiting efforts
    o Work and supervise events to gain an understanding of how to manage, direct, and motivate part-time staff before, during and after an event - in Convention Center and Wells Fargo Arena events
    o Filling in positions as needed based on availability
    o Learn how to operate parking software, ParkHub and Park Mobile
  • Shadow Department Head(s) and other Iowa Events Center staff upon request to gain understanding of
    tasks each department perform
  • Train/learn technology platforms used within the department such as AutoCAD, Ungerboeck, etc.
  • Assist with miscellaneous projects that you will see to completion
  • Help maintain organized files, handbooks, and other projects as assigned
  • Perform other duties as assigned
Qualifications
  • High school diploma or equivalent
  • Some completed college course work with emphasis in event management, sport management, facility management, hospitality management, or related field
  • Ability to work days, weekends and holidays as needed
  • Handle multiple tasks at one time and meet deadlines
  • Must have demonstrated ability to function in a fact paced, high-pressure environment with upholding a positive attitude
  • Possess superior interpersonal and communication skills
  • Proficient with computers in a Windows format with experience in Word, Excel, and Outlook
  • Detail oriented, self-motivated, and ability to work independently
  • Able to lift up to 50 pounds, when necessary
  • Ability to dress business casual, when necessary
  • Desire to learn
AEG

Job Tags

Hourly pay, Holiday work, Part time, Casual work, Internship, Weekend work,

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