We are looking for a skilled and customerfocused Live Chat Agent to join our team. As a Live Chat Agent you will be responsible for providing exceptional customer service to our clients through live chat support. Your duties will include answering customer inquiries resolving issues and providing relevant information about our products and services.
Will possess excellent communication skills be able to work in a fastpaced environment and have a strong understanding of customer service principles. You must be able to multitask prioritize and manage time effectively. Additionally you must have basic computer skills and proficiency in typing
Responsibilities:
Respond to customer inquiries through live chat support in a timely and efficient manner
Provide accurate information about our products and services
Resolve customer issues and complaints by offering solutions or escalating to the appropriate department
Follow up with customers to ensure their satisfaction
Document all customer interactions and transactions
Collaborate with other team members to improve customer service and support processes
Stay uptodate with product knowledge industry trends and customer service best practices
Requirements:
High school diploma or equivalent
1 year of experience in a customer service role
Excellent communication skills both verbal and written
Strong problemsolving skills and attention to detail
Ability to multitask and prioritize effectively
Basic computer skills including proficiency in typing and navigating through different software applications
Flexibility to work various shifts including weekends and holidays
Experience with live chat software and customer service tools is a plus
...with flexible hours ? Would you like to work for an agriculture nonprofit that cares about... ...schedule, the opportunity to work from home, the ability to work in your community, and... ...and the benefits of enumerators in all survey actions # Ability to make crop observations...
...Job Description Job Description Salary: Internships Journey internships are designed to see the next generation of church leaders grow personally, spiritually, and professionally. This internship is designed for young adults ages 18-22 who are college students...
Are you a detail-oriented individual with strong data entry skills? Are you looking for a flexible work opportunity that allows you to... ...assisting with administrative tasks as needed. This is a fully remote position, allowing you to work from anywhere within the USA....
...Job Title : Lead Salesforce Developer Location : Tyson, VA Onsite Duration : / Term: 6+ months Contract Job Description... ...demonstrated through successful delivery of mid to level size & ~ complex projects ~ Extensive experience in end...
...INTRODUCTION: CONTEXT AND MISSION The Cleveland Metropolitan School District (CMSD) serves approximately 37,000 students in 100+... ...of office machines Serves as back up in the absence of other secretary/secretaries Performs other secretarial-related duties Qualifications...