Job Description

Job Description

Job Description

Requirements:

High School diploma or equivalent. Must have a valid driver's license. A minimum of one year of experience or a technical school diploma is required. Strong verbal, written, analytical, and interpersonal skills are required. Must be able to pass background, physical exam, and drug screen.

Job Summary:

Performs any and all yard work assigned by supervisor. Also, helps maintain shop operations to meet local, federal, and Caterpillar guidelines. Work must be completed successfully within an acceptable time frame with a minimum amount of supervision. Responsible for assisting in loading and unloading any service customer tractors that are not fully operational, as well as, any service customer loose loads.

Responsibilities:

Follows verbal and written instructions from supervisor with little or no additional direction.

Able to read and comprehend simple written instructions, short correspondence, and memos. Able to write simple correspondence.

Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.

Helps load and unload any service customer tractors that are not fully operational.

Help load and unload any loose loads that are for service customers.

Maintains all oil and water separators to conform to local and federal laws.

Maintain dirt collection area.

Empty trash and metal bins in accordance with contamination control guidelines.

Perform general maintenance in the shops.

Perform inspection on Cat Inspect for all incoming customer machines.

Keeps lot clean. Maintains areas around the shop (trash picked up and cans empty, parking lot swept, hazardous materials in proper safety areas).

Safety

• Know and follow all Company and customer safety rules, including maintaining a safe, clean, and orderly work area, and fully participating in Company accident prevention and safety improvement activities.
• Must have the physical ability to wear Personal Protective Equipment (PPE), including protective glasses, protective gloves, and protective clothing and footwear as required by the job.

Customer Satisfaction

• Respond to all customer requests in a professional and courteous, timely, and responsive manner.
• Maintain a clean, professional personal appearance at all times, meeting all Company standards for professionalism.
• Keep the Manager continually apprised to assist in answering customer questions and problems when necessary.

Business

• Supports the organization’s mission, vision, and values by exhibiting the following behaviors: honesty, integrity, and respect while delivering high-quality solutions and maintaining a positive attitude and a safe work environment.
• Accepts responsibility for mistakes or problems. Maintains “ownership” of assigned tasks.
• Demonstrate a positive attitude and a high level of personal credibility and integrity with customers, management, and dealership co-workers.
• Must be dependable. Consistently arrives at work on time when scheduled, fully ready to work.
• Maintain company and product confidentiality.
• Attend and participate in all meetings, training, and activities as required.
• Adhere to all Company policies and departmental procedures and rules.
• All other duties as assigned.

Work Conditions

• Maintain a clean, safe working environment.
• Communicate effectively, verbally and in writing.
• Must be honest, reliable, and dependable, and display a positive attitude.
• Must be able to work well under occasional pressure or within work standards and deadlines.
• Must be able to work independently and/or with others in a team environment.
• Able to work a standard five-day schedule, including daily overtime and occasional weekend hours as needed.
• Meet all eligibility requirements to drive Company vehicles, including a current, valid driver’s license issued by the resident State.

Physical Requirements

• Pass a pre-employment background check, physical exam including drug screen, and meet all physical requirements for the position.
• Able to lift 20-70 pounds occasionally. And push or pull up to 100 pounds.

About the Company:

Stowers Machinery is fortunate to have served East Tennessee since 1960. East Tennessee is a great place to live, work, and raise a family. Stowers is fortunate to represent Caterpillar, the world's leading manufacturer of equipment; a company always striving to meet the demands of changing markets. Stowers is fortunate to have loyal customers who have joined in a partnership that is mutually beneficial. And, Stowers is fortunate to have dedicated employees who love this business and are willing to work tirelessly to meet or exceed the customer's expectations.

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