Managed Services Engineer and System Administrator Job at 415 IT, San Rafael, CA

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  • 415 IT
  • San Rafael, CA

Job Description

Job Description

Job Description

We are seeking an IT expert to join our team! Initially you will learn about customer systems and work with the team to resolve computer-related issues for our clients. You will be expected to advance rapidly and become the 'primary' IT manager for clients within 1 year - completing planning and systems designs. Considerable IT experience and aptitude is required. Previous MSP Experience is major consideration.

Responsibilities:

  • Provide technical assistance with computer hardware and software
  • Resolve issues for clients via phone, in person, or electronically
  • Recommend hardware and software improvements
  • Track customer issues and resolutions

Qualifications:

  • Previous experience in IT and customer service,
  • Ability to build rapport with clients
  • Strong troubleshooting and critical thinking skills
  • Positive and professional demeanor
  • Mac and PC skills
  • Windows Server Skills
  • Strong working knowledge of Layer 2 and Layer 3 networking
  • Strong experience with G-Suite, Office 365. SFDC skills are a plus
  • Managed service company experience is a huge plus

Full time salaried position with significant performance bonuses. 401k. Medical insurance allotment.

Must be local or willing to relocate.

Job Tags

Full time, Local area, Relocation,

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