Job Description

Job Description

Job Description

Salary: Minimum Wage plus tips + free health club

Step into the vibrant world of Marli's at The Historic Pollard Hotel and embark on an exciting adventure as a key member of our service staff! You'll be at the forefront of delivering top-notch customer service to our guests in our recently revamped restaurant. Get ready to tantalize taste buds with our delectable scratch-made breakfast and hearty lunch offerings that are sure to leave a lasting impression.

But that's not all – the excitement doesn't stop there! Our servers also have the opportunity to showcase their skills at a variety of special events, catering functions, and conferences both within the hotel. Whether it's a bustling brunch service or a glamorous gala, you'll be right in the heart of the action, creating unforgettable experiences for our guests.

Great Perks for Full-time Employees

Free Family Gym Membership

Discounted Food and Beverage at ALL Red Lodge Hospitality Businesses

Hote Perks Nation-Wide

Discounted Aflac Insurance

Aflac Accident Insurance

Holiday Bonus

Great tips!

Essential Job Duties: include the following; other duties may be assigned:

• Sincerely welcomes guests immediately upon entering the restaurant
• Provides exceptional customer service to guests as well as peers
• Performs opening and closing duties 
• Prepares dining room, patio, bar, or conference space for guests by cleaning tables and setting decorations, condiments, candles, napkins, service plates, utensils, etc.
• Assists team with laundry, silverware roll-ups, polishing glasses, and silverware
• Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies
• Helps patrons select food and beverages by presenting the menu, offering cocktails and appetizers, suggesting entrees, explaining the chef's specialties, identifying appropriate wines, answering food preparation questions
• Transmits orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests
• Keeps kitchen staff informed by noting the timing of meal progression
• Responds to additional patron requirements by inquiring about needs; and observing the dining process
• Maintains table setting by removing courses as completed; replenishing utensils, refilling water glasses; being alert to patron spills or other special needs
• Concludes dining experience by acknowledging choice of restaurant; inviting patrons to return
• Utilizes the TOAST app and handheld for placing orders and calculating payments.
• Assists the team in taking telephone and walk-in reservations
• Contributes to team effort by accomplishing related results as needed

Skills and Qualifications:  to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.

• Kind, honest and dependable
• Organized and efficient
• Ability to follow written and verbal instructions

Experience/Education Preferred

• High School diploma or equivalent
• 3-5 years of serving experience
• R.A.S.S. Certificate
• ServSafe Certificate

Job Tags

Similar Jobs