Job Description

Job Description

Job Description

ECS Imaging, Inc., a leading provider of Laserfiche solutions, is seeking a Project Manager with technical and business analyst expertise to manage and execute complex enterprise content management and business process automation projects. This role is crucial for blending technical expertise with project management skills to ensure successful project delivery, client satisfaction, and business process optimization.

With a fast-growing global community and an emphasis on innovation, ECS Imaging, Inc. offers employees the creative atmosphere of a new company and the stability of a well-established reputation in the ECM market. From your first day at work, you will join a team building on the success of serving hundreds of customers, ready to listen to your ideas and support your dreams.

Key Responsibilities

• Project Management

  • Lead and manage multiple projects concurrently, ensuring they are completed on time, within scope, and budget.

  • Develop project plans, set milestones, and coordinate with all stakeholders to drive project execution.

  • Manage project risks, issues, and changes, ensuring alignment with project goals and client expectations.

• Technical Expertise

  • Oversee the technical aspects of project implementation, including the integration of Laserfiche with other systems.

  • Provide guidance on best practices for ECM and BPM solutions, leveraging in-depth knowledge of Laserfiche products.

  • Ensure technical solutions meet business requirements and are scalable, secure, and efficient.

• Business Analysis

  • Conduct thorough business needs analyses to understand client requirements.

  • Facilitate requirements gathering sessions, translating business needs into technical specifications.

  • Design solutions that integrate with client workflows, enhancing business processes through technology.

• Client Interaction and Support

  • Serve as the primary liaison between technical teams and clients, ensuring clear communication and expectation management.

  • Deliver technical training sessions and support documentation to clients.

  • Handle pre-sales engagements, providing technical insights to assist in solution selling.

• Quality Assurance

  • Implement quality control procedures to ensure project deliverables meet high standards.

  • Perform system testing, troubleshooting, and support post-implementation to maintain service level agreements (SLAs).

• Team Collaboration

  • Mentor and guide team members, fostering a collaborative environment that encourages innovation and problem-solving.

  • Work closely with software developers, solution engineers, and other project stakeholders to ensure cohesive project delivery.

If you are passionate about technology, enjoy leading teams to success, and are adept at bridging the gap between business needs and technical solutions, we would love for you to apply for this role at ECS Imaging, Inc. Join us in shaping the future of enterprise content management.

Attributes

• Can Do Attitude – Willing to accept challenges without any introduction of negativity
• Ownership – Persistent in permanent resolution of an issue without passing the buck with a strong sense of urgency
• Thirst for Knowledge – Naturally driven to learn new technologies and is excited by IT
• Team Player – Eager to assist other teams and team members and believes in the ECS mission
• Mentor – Able to coach and teach others when appropriate to guide them in their improvement
• Calm Under Pressure – Handles intense situations with grace, communicates effectively to users and executives
• Self-Motivated – Obsessive about being productive and achieves results without constant reminders
• Accountability, Responsibility, Ownership (ARO) – Do what you say you are going to do

 

Skills and Qualifications

• Educational Background

  • Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.

• Technical Skills

  • Experience with ECM systems, particularly Laserfiche, is highly desirable.

  • Advanced understanding of software development lifecycle and methodologies (e.g., Agile, Waterfall).

  • Proficiency with SQL, Windows Server environments, and basic networking concepts.

• Project Management

  • Minimum 2 years - Proven track record in managing IT projects with PMP certifications being advantageous.

• Business Analysis

  • Strong analytical skills with the ability to understand and document complex business processes.

  • Minimum 2 years - Experience in requirements gathering, process modeling, and solution design.

• Soft Skills

  • Exceptional communication, negotiation, and conflict resolution abilities.

  • Leadership qualities with the ability to motivate and manage diverse teams.

• Attributes

  • Optimistic Approach: Embraces challenges with a positive mindset, avoiding negativity.

  • Full Responsibility: Committed to resolving issues thoroughly and promptly, without shifting blame.

  • Continuous Learner: Enthusiastically pursues knowledge in IT and emerging technologies.

  • Collaborative Spirit: Proactively supports colleagues and aligns with the ECS mission.

  • Guiding Figure: Skilled in mentoring, providing guidance to others for their professional growth.

  • Composure in Crisis: Maintains professionalism and clear communication during high-pressure scenarios.

  • Intrinsic Motivation: Driven to achieve high productivity levels independently.

  • Commitment to ARO (Accountability, Responsibility, Ownership): Consistently follows through on commitments.

Why Join ECS Imaging, Inc.?

• Work in an environment where innovation meets tradition; leverage the stability of a well-established firm with the agility of a growing tech company.

• Opportunity to work on cutting-edge projects across various industries, enhancing your portfolio and professional network.

• Competitive salary, comprehensive benefits, and a culture that values your growth and ideas.

Compensation and Benefits

• Compensation range is dependent on different factors including (but not limited to) the level of education and the level of relevant experience
• Benefits include paid time off, employer sponsored health care, retirement benefits, and more

Job Type

Full-time (Remote)

Company Description

ECS Imaging has been dedicated to putting customers first for over 30 years. Guided by a strong leadership team with a consistent vision, we strive to provide the highest quality service. Our mission has always been to blend technology with business needs, helping organizations of all sizes enhance operations and boost productivity. We specialize in eliminating paper-based processes, automating data collection, securing information, simplifying records management, and ensuring regulatory compliance.

Since becoming a Laserfiche Solutions Provider in 1995, ECS has consistently earned top performance recognition every year. We boast the largest technology staff of any Laserfiche Solution Provider in the Western US, equipped with the expertise and experience to install and support Laserfiche systems for any business. Our extensive knowledge allows us to consult and deliver the best solutions tailored to your organization.

Company Description

ECS Imaging has been dedicated to putting customers first for over 30 years. Guided by a strong leadership team with a consistent vision, we strive to provide the highest quality service. Our mission has always been to blend technology with business needs, helping organizations of all sizes enhance operations and boost productivity. We specialize in eliminating paper-based processes, automating data collection, securing information, simplifying records management, and ensuring regulatory compliance.\r\n\r\nSince becoming a Laserfiche Solutions Provider in 1995, ECS has consistently earned top performance recognition every year. We boast the largest technology staff of any Laserfiche Solution Provider in the Western US, equipped with the expertise and experience to install and support Laserfiche systems for any business. Our extensive knowledge allows us to consult and deliver the best solutions tailored to your organization.

Job Tags

Remote job, Permanent employment, Full time, Shift work,

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