Job Description

Job Description

Job Description

Are you passionate about pets and looking for an exciting leadership role in a vibrant, fast-paced environment? Tailchasers Barrington Pet Resort is seeking a dedicated and dynamic Office Manager to join our team. If you’re a reliable, flexible, and professional with a knack for problem-solving and multitasking, we encourage you to apply!

About the Role: As an Office Manager, you'll play a crucial role in ensuring attentive care is provided for the pets visiting within the facility. You'll be expected to lead by example, inspire the team, and step in as a receptionist based on the needs of the work day. Your responsibilities will include training new team members, delivering exceptional customer service, managing general office tasks, and providing top-notch care to our furry guests.

What We Offer:

• Competitive Compensation 
• PAID TIME OFF
• Comprehensive Benefits 
• Animal Behavior Education 
• Free Puppy Kisses 
• Pet First Aid Certification 
• Hands-On Training
• Discounts 
• Promotions & Performance Bonuses 

Key Responsibilities:

• Phone Management & Office Administration – Handle calls, manage office tasks, and process payments.
• Team Leadership – Oversee staff, train, and coach team members.
• Customer Service Excellence – Address client needs.
• Facility Oversight – Ensure the cleanliness of the kennel, manage supplies, and sales
• Pet Care – Oversee feeding, medication, and ensure a safe and happy environment for our pets.

Ideal Candidate:

• Experience – At least 6 months of management experience in a similar setting.
• Teachability – Eager to learn and adapt.
• Authorization – U.S. citizen or legally authorized to work in the U.S.
• Self-Motivated – Able to work independently and take initiative. 
• Reliable
• Physical Stamina – Comfortable with physical tasks that require kneeling, crouching, walking, standing, lifting up to 50 lbs unassisted, bending, or climbing.
• Strong Leadership – Proven ability to lead and motivate a team.
• Multitasking Skills – Excellent at prioritizing and completing tasks efficiently.
• Tech-Savvy – Proficient in basic computer functions.
• Customer Interaction – Friendly and effective communicator.

Compensation: Negotiable based on experience.

We have the most fantastic staff in the industry, and we can't wait to welcome you to our team!

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