Job Description

Job Description

Job Description

Description:

Job Function

Job functions describe the substance and most important responsibilities of the job.

1. Administration

· Report to Housekeeping Office at the beginning of shift, pick up and sign out key, and return key when reporting to office at end of shift.

· Clean and maintain all assigned rooms and suites daily, including bed stripping, bathroom cleaning, vacuuming, dusting, checking of room lights, television, spot cleaning, and stocking all room supplies.

· Report any items missing from rooms and suites.

· Report all items in need of repair to supervisor and maintain equipment used in work.

· Protect guest safety and well-being; be courteous to all guests and co-workers. Keep all doors closed when cleaning for safety and security purposes.

· All lost and found are to be taken to the housekeeping office as soon as they are found.

2. Support

· Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.

· Ability to accurately report information.

· Must follow all safety training to maintain proper health pertaining to bending, stretching, arm movement and lifting techniques.

· Ability to scrupulously follow all StepStone and hotel policies and procedures.

· Attend required meetings.

Professionalism and Style Expectations

These are expected of every associate within StepStone Hospitality, Inc.

3. Personal Effectiveness

· Projects and assignments are completed thoroughly, professionally, and with care.

· Adjusts to high-pressure conditions and is open to change.

· Assumes responsibility for personal growth and development.

· Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates.

4. Communication

· Understands and communicates the StepStone Mission and Core values.

· Expresses ideas and conveys information clearly, effectively, and professionally.

· Actively listens to others.

· Conveys company information, decision, or problems to appropriate parties on a timely basis.

· Works to resolve disagreements and is respectful of peers and co-workers.

EOE/M/F/V/D/

Requirements:

Physical Requirements

5. These are required of every associate.

· Minimum lifting of 20 pounds.

· Pushing, bending, stooping, upward reaching, manual dexterity.

· Hearing, writing, reading.

· Minimum pulling of 20 pounds.

· Other duties may be assigned.

Additional responsibilities specific to you are:

· Must have a comprehensive knowledge of all hotel departments and functions.

· High school education preferred. Relevant training and experience required.

· Additional language ability preferred.

Job Tags

Shift work,

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