Job Description

Job Description

Job Description

Who are you:

As a Sales Consultant, you are the first point of contact for customers, serving as both a trusted boating advisor and brand ambassador. This role requires a dedication to customer satisfaction, meeting sales objectives, and performing administrative duties with accuracy and attention to detail. Our client proudly offers a portfolio of premium brands to sell, currently including Nautique, Balise, Chris-Craft, Centurion, Supreme, and South Bay.

What you will be doing:

Customer Relations

• Represent our client professionally, with a high standard of grooming and appearance.
• Conduct all interactions with sincerity, honesty, and a genuine interest in customers' boating needs and lifestyle.
• Promptly greet and engage customers, listen attentively to understand their needs, and provide knowledgeable advice on our exclusive brands.
• Handle customer concerns with empathy and professionalism, escalating to management as necessary to ensure satisfaction.
• Answer calls promptly and courteously, making every effort to meet the caller's inquiries and promote dealership offerings.

Sales

• Match customers with the ideal boat from our premium brands, guiding them through product options and financing.
• Set and pursue individual sales goals, striving to exceed the standards set by management team.
• Offer additional value by presenting related service contracts and maintenance options.
• Provide accurate, management-approved quotes and maintain comprehensive records of customer interactions.
• Conduct proactive follow-ups to enhance customer satisfaction and encourage long-term relationships.

Administration

• Accurately and thoroughly complete all sales documentation as directed by management.
• Adhere to the established sales process, carefully documenting every stage of the transaction.
• Ensure all sales agreements are error-free and maintain a record of each transaction.
• Complete additional administrative tasks as assigned by management to support smooth dealership operations.

Communication

• Collaborate with Service and Parts Departments to ensure a seamless customer experience.
• Keep the General Sales Manager informed of any issues or complaints that may impact customer satisfaction.
• Proactively communicate schedule changes and customer delivery timelines.
• Report to management any situations that could affect the safety, integrity, or welfare of the dealership and its employees.

Facility

• Help maintain company's high standards of cleanliness in your department and work areas.
• Support a welcoming environment by ensuring customer reception and waiting areas are tidy and well-presented.
• Encourage proper use of Sales Department customer parking to enhance the dealership experience.

Our ideal candidate has:

• High school diploma or equivalent relevant experience is required.
• At least 1 year of Sales experience required.
• Experience in the Watersports and Boating industry
• Strong verbal communication skills

About our client:

Our client has provided customers with first-class boating experience for over 20 years. They offer expertise in boat sales, service, and pro-shop needs at each of their 5 locations in Georgia and South Carolina. With hundreds of industry qualifications and awards from multiple manufacturers, our client's commitment to the customer experience is unrivaled in the boating community. In addition to their highly trained staff of enthusiasts, and an unprecedented quality of service, they pride themselves in providing the market with the highest quality products and a unique customer-centric experience.

Additional information:

• Full-time, Monday-Friday

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