Job Description
Job Title: Sales Trainer, Geisinger Health Plan (Pennsylvania resident)
Location: Danville, Pennsylvania
Job Category: Sales, Geisinger Health Plan
Schedule: Days
Work Type: Full time
Department: GHP Sales Strategy & Execution Team
Date Posted: 09/04/2024
Job ID: R-65788
Job Summary
Our successful candidate will partner with the Health Insurance Sales, Product, Marketing, and other key stakeholders to develop sales training for Medicare and Commercial lines of business. In addition, will develop programs and provide support for sales professional development, team onboarding, and other skillsets as identified to provide continuous learning and development opportunities.
Job Duties
Creates a comprehensive training curriculum and training materials for the Sales Team to include, but not limited to: Health Insurance Product, Compliance, Selling Skills, and Sales Systems. Also responsible for the delivery of training curriculum to internal employees and external brokers. Works closely with sales leaders and others to identify key product, systems, sales and process/procedure training needs. This position works closely with Sales , Product , a nd Marketing to lead content development and production of training materials. Develops program training and tracks employee completion/results.
- Develops an understanding of our plans and strategies used with both current customers and prospective segments.
- Creates and organizes clear, cohesive and engaging content for direct-to-consumer sales for both print and digital formats.
- Creates high-impact visual presentations and/or info graphics for business and direct-to-consumer groups.
- Works collaboratively and creatively with entire team to support the execution of acquisition, engagement and retention strategies and tactics using traditional and emerging marketing techniques
- Coordinates the development of Medicare sales training curriculum for ongoing education and sales procedures and process improvement efforts.
- Develops general Sales training for improving sales skills (soft sales skills, closing skills, etc.) for the field and call center staff.
- Schedules in-person and/or virtual trainings for the Medicare Sales team. Administers re-training to address identified trends and deficiencies.
- Develops annual product specific training, creates course, uploads modules and assessment questions into the online Learning Management System.
- Develops annual product presentations used for internal Sales training, Broker training, and summits/conferences.
- Works closely with leaders and other departments to identify key training needs.
- Uploads all training materials and content into QuickBase for compliance purposes.
- Participates in CMS audits representing the Health Plan as the subject matter expert on Medicare Advantage training.
- Manages the design and development of the Quick Reference Guide. Assists with the construction, testing and refinement of call guides for telephonic communications.
- Oversees Medicare Sales agent on-boarding training.
- Assists Marketing with the review/revision of plan materials.
- As new systems and procedures are introduced this position is critical as part of testing and training of these new systems
Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
Position Details
Medicare and Commercial Insurance experience preferred
Work from home with ability to work on-site for meetings and training sessions.
Education
Bachelor's Degree- (Required)
Experience
Minimum of 3 years-Related work experience (Required)
Our Purpose & Values
OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
Job Tags
Full time, Part time, Work experience placement, Remote job, Work from home,