Job Description

Role Summary

• Responsibilities: You will be responsible for a variety of administrative, coordination and scientific tasks related to client projects, as well as working on company and divisional initiatives

• Salary: A starting salary of $58,000 per annum. This increases to $60,000 for successful candidates who hold a master’s qualification (please note this is a standardized, non-negotiable salary)
• Benefits: Hybrid working options that allow you to work from home up to 50% of your time, generous holiday allowance, flexible working hours, private medical and dental insurance, 401K plan, life insurance, full funding for external training, comprehensive travel insurance and more
• Role Type: Full-time, permanent
• Start Date: We are currently recruiting from October 2024 onwards
• Location: This role is available in our Boston office

About the Role

Project Coordinators are based in each of our scientific divisions and support with a wide range of administrative, project coordination, and scientific tasks. These divisions are broadly described as  Medical Communications ,  Market Access , Evidence Development , and Rare Diseases . Your interest in the different areas of our work will be explored at the various recruitment stages and you will be assigned to a division when you join. Many Project Coordinators also work cross-divisionally, giving them the opportunity to explore a wide variety of project types and responsibilities.

The responsibilities of the Project Coordinator role are varied, and, in a typical week, the majority of your time will be spent overseeing the delivery of scientific work to our clients in the healthcare sector, with responsibility for the smooth running of projects. This will include identifying and suggesting improvements to processes, as well as implementation of these changes, with the aim of enhancing quality and efficiency within the team and, where appropriate, across the wider company.

You may also work on internal projects that contribute to the successful operation of your team.

Key responsibilities may include:

• Formatting, consistency and general quality control review of scientific documents, including reimbursement submissions, reports, slide sets, manuscripts, abstracts and posters
• Assisting Project Managers with client and healthcare professional communication on multi-component projects, and the production of progress reports and summaries that enhance the level of customer service delivered
• Coordinating logistics and providing project support for both in-person and virtual events and meetings, for example congresses, symposiums and advisory boards
• Day-to-day co-ordination of the project team and monitoring of project timelines, in collaboration with the project manager
• Scheduling meetings, recording minutes and coordinating their distribution
• Assisting the team with the development of planning tools to optimize the productivity of the team and cross-collaboration between the team and other divisions
• Supporting the accurate referencing of scientific materials, including preparing reference packs
• Screening records for relevance to research questions and extracting data from relevant publications
• Liaising with our Creative team on the development of figures and other visuals to be included in reports
• Supporting the development of client proposals and tracking those sent and responded to
• Management of project compliance, which includes completing compliance training, preparation of project compliance documentation, liaising with client compliance teams, and acting as the internal point of contact for all compliance-related queries
• Liaising with external suppliers, including translation agencies, as well as digital and marketing agencies and other consultancies, to ensure smooth delivery of projects
• Ownership of tasks in our project management system to support the correct budgeting and invoicing of projects
• Supporting Analysts and Medical Writers with the write up of methods and results of projects into engaging reports and slide sets
• Reformatting of scientific documents to ensure adherence to client requirements and/or relevant submission guidelines
• Helping project teams to keep abreast of the latest potentially relevant sources of information and industry guidelines to inform their project work, and keeping all divisional resources up to date
• Organizing divisional monthly meetings and other internal activities

Hybrid Working Policy: We recognize that home-working can improve work life balance, reduce commuting times and costs, and provide the opportunity to juggle personal commitments. At the same time, we believe that having face-to-face time in the office holds many benefits and is central to ensuring that the community we have created, where people have a workplace they belong to and feel part of, is never lost. Therefore, we offer flexible working arrangements that allow our colleagues to work from home for up to half of the time, measured across a 2-week rolling period.

Career Profile

We offer many opportunities for personal and professional development at Costello Medical. Please click below to read firsthand accounts from our colleagues about their time with the company: 

A Day in the Life of a Project Coordinator

To learn more about a typical day for a Project Coordinator at Costello Medical, please click here: 

Requirements

About You

The ideal candidate will be proactive, innovative and eager to take on new challenges and responsibilities with an ambition to develop in the role. You will receive close training and mentorship from experienced colleagues, so no prior industry experience is required.

This role will suit those who have excellent attention-to-detail and organizational skills, a talent for communication and a passion for improving healthcare outcomes.

Essential requirements for the role are:

• A degree level or equivalent qualification in a scientific discipline (minimum GPA 3.3). Postgraduate qualifications (minimum GPA 3.3) would be an advantage, but they are not a requirement for the role. We welcome applications from candidates with a diverse range of specialisms, including but not limited to; biology, chemistry, pharmacy, biomedical sciences, global health, epidemiology, biochemistry, and medicine
• A flair for, and attention to, detail
• Exceptional written English, which you will use in client work, email communication and internal messaging
• Effective verbal communication skills, which you will use when working with colleagues and clients
• The ability to tailor your communication style to a variety of audiences, including healthcare professionals, patient groups, suppliers, clients, non-scientific colleagues and governmental bodies
• Being self-motivated and enthusiastic, with a genuine interest in healthcare and an eagerness to learn about new areas of science
• Excellent organizational skills and a passion for maintaining high levels of organization across tasks and processes
• The ability to respond to conflicting deadlines, work independently and self-manage your time
• The self-awareness to reflect on your own performance, alongside a willingness to take ownership of your work and the development of your career
• A commitment to delivering excellent customer service
• A desire and aptitude for collaborative working across project teams, where you share knowledge with others in your team to promote the attainment of a common objective, and work together to overcome obstacles to success
• A “can do” approach, and the initiative, positivity and creativity required to continually improve the service we offer
• Embodying Costello Medical’s values, which includes being committed to delivering quality work, championing innovation in healthcare, acting with integrity, and supporting your colleagues as they would support you
• Good knowledge of Microsoft Office

Benefits

About Costello Medical

Costello Medical is a rapidly growing global healthcare agency specializing in medical communications, market access and health economic and outcomes research. We work with a wide range of clients, including the industry’s most successful pharmaceutical and medical technology companies, patient and public health bodies, and charitable organizations. Our mission is to be a community of the very best people, building trusted partnerships across the healthcare sector by delivering an exceptional service. Our vision is to be a leading global partner consistently striving for meaningful and outstanding contributions that improve people’s health and lives.

We are committed to our company values which are central to creating our fun, friendly and innovative workplace in which we strive to deliver the highest standards of quality. As a result, we have been listed in  The Top 100 Companies to Work For list for five consecutive years.

On 27th May 2022 Costello Medical received its certification as a  B Corporation . We are really proud of this achievement as it demonstrates that Costello Medical is meeting the highest standards of verified social and environmental performance. We underwent a rigorous assessment that covered the whole of our business including employee benefits, charitable giving and sustainability. We believe this certification is external validation of our mission to be a force for good.

The Recruitment Process

Our recruitment process includes a short assessment, involving two tasks, for you to complete remotely, followed by a telephone interview with a member of our Talent Acquisition team. If successful, you will be invited to an interview. Our standard recruitment process lasts around 1 month however, this can be adapted if necessary.

As an equal opportunity employer, we are committed to fostering a diverse and inclusive workforce and, throughout the recruitment process, there are a number of reasonable adjustments we can provide. Please  click here to read more about this and contact the People Team via  recruitment@costellomedical.com should you require reasonable adjustments at any stage.

We are currently recruiting for start dates from October 2024 onwards. You will be asked to state your availability on your application form. Whilst there are no set application deadlines, we strongly recommend applying as early as possible so that we can begin processing your application.

Please note that this role is available in our Boston office.

What We Offer

• A starting salary of $58,000 per annum. This increases to $60,000 for successful candidates who hold a master’s qualification. Please note that this salary is standardized and non-negotiable”
• Private medical insurance with a company contribution
• Dental and vision cover
• 23 days’ vacation leave increasing by 1 day to a maximum of 27 days. 6 public holidays plus 1 floating holiday
• The chance to work from home for up to half of your working time
• Retirement savings via a 401k plan
• Paid funding for external education and study leave
• Life insurance
• Comprehensive travel insurance
• Flexible and reasonable working hours
• Regular company-funded social activities

Please click here to learn about our reward package and the other benefits of working for Costello Medical:

How to Apply

You are required to submit your resume and a cover letter via our online application form. In your cover letter, you must explain why you think you would be suited to the role and why you would like to join Costello Medical, with examples to support both. Your resume should clearly state the dates of all qualifications and grades achieved where applicable.

While we embrace Artificial Intelligence (AI) technologies to innovate and improve processes, we want to understand your unique skills and experiences throughout the recruitment process. Therefore, if you use AI to assist with your application, we recommend that you do not rely solely on this technology to generate your application materials. As your role may involve developing new written content from scratch and handling confidential data that cannot be uploaded to AI technology, it is important for us to assess your own skills and abilities.

Please contact the Talent Acquisition team at recruitment@costellomedical.com if you have any questions about the role or application process.

Visa Sponsorship

We welcome applications from international candidates, but we are unfortunately unable to provide visa sponsorship for working visas. Therefore, you must have the right to work in the US independently from the company. However, we are able to consider those on a temporary visa, such as an OPT visa.

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