Job Description

T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!

Get hands-on experience, training—and a leg up on a bright future.

Learn. Achieve. Build a career.

T-Mobile is revolutionizing the wireless industry for millions of customers nationwide. Working here means rolling up your sleeves and redefining the status quo with a team that has your back every step of the way!

This is a 12-week paid learning experience during which you’ll be able to connect and network with other interns and leaders within the company. We invite you to come innovate with mentors who will challenge you to develop meaningful skills. You’ll contribute your creativity and outstanding ideas, while working alongside T-Mobile employees. We’ll give you hands-on projects and the chance to create an immediate impact.

What It’s Like

Performance Analytics is a high-profile team of leaders with vision and problem solvers who apply thorough analytics to help assess and guide T-Mobile’s key postpaid consumer marketing initiatives. We combine our ability to dive into the data with sharp discernment – we have our finger on the pulse of the business and advise senior leadership on key business decisions. Are you ready to spark your intellectual curiosity and think and act like a business owner?

What You’ll Do

We are looking for a driven self-starter with an analytical mindset who is passionate about delivering business insights. You will conduct fast-paced analysis on various initiatives and trends in customer acquisition, revenue, and churn that drive the trajectory of the business. You will influence marketing strategies and provide strong decision support to business owners across the org.

Key Responsibilities

• Provide strong decision support and robust recommendations based on data-driven analysis, executing high-profile analysis and delivering data narratives across business groups

• Measure or assist in measuring the value of our acquisition and upgrade offers, evolving customer base, and initiatives to develop revenue and reduce customer churn

• Construct executive level presentations and present complex analytical findings in clear, concise, and decision-impacting manner

• Develop and lead positive, constructive collaborations with one or more cross-functional teams

What It Takes

• MBA with quantitative field in undergraduate degree, MS/MA/PhD in a quantitative field (e.g., engineering, operations research, computing science, statistics, economics, finance), or equivalent experience

• Proficient in SQL, Python or R and comfortable with efficiently querying large databases

• Ability to use visualization tools such as Tableau, PowerBI to generate insights

• Ability to bring structure to ambiguous problems in a complex business portfolio and translate results to key insights

• Ability to communicate analytical and quantitative subjects clearly across audience types (subject-matter-expert and non-technical) and levels (peers and executives)

• Excellent prioritization skills, self-motivation and the capacity to work under tight deadlines

• Willingness to learn and develop analytical skills in a fast growing and dynamic business

• Ability to learn and enhance analytical methodology and outputs, with consideration of opportunities to deliver the greatest business impact

Minimum Qualifications

• At least 18 years of age

• Legally authorized to work in the United States

• Must be actively enrolled in a college degree program or graduated within the last 12 months

Employees of T-Mobile or Metro by T-Mobile are ineligible for Internships

Employer does not sponsor work visas for this position. Note that this also applies to individuals who are students in F-1 status who desire sponsorship after they complete their education.

Relocation reimbursement may be provided to program participants who reside more than 50 miles from the internship location

Intern wages range from $20/hour to $40/hour. The successful candidate’s actual pay will be based on experience/location

Never stop growing!

As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Job Tags

Similar Jobs