Job Description

Job Description

Job Description

Who We Are Looking For:

To be successful in this position you should be organized, show attention to detail, and have a sense of urgency. You should have basic computer skills, safety awareness, and the willingness to learn and excel. The ability to multitask, problem solve, and provide superior customer service are essential to this position as well.

Education/Experience:

• High school diploma or equivalent

Required Qualifications/Skills:

• Must have a valid Tennessee driver’s license
• Must be able to pass background checks, drug screening, and physical exams
• Able to obtain forklift certification
• Ability to lift 50 lbs. repetitively and occasionally higher amounts with assistive devices
• Willingness to work in hot/cold weather conditions
• Attention to detail
• Basic computer skills (email, internet, basic data entry)
• Problem solving and multitasking
• Safety awareness and customer-focused
• Be self-driven and take pride in your work

Preferred Qualifications/Skills:

• Prior experience in a warehouse environment

Values:

At Stowers Machinery, we are always looking to add people to our team who share our parts team values:

• Safety: We value the lives and health of our team and our customers.
• Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
• Teamwork: We work as one across our organization for the benefit of our customers.
• Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide.
• Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.

Ideal candidates will demonstrate the following values:

• Acting in a safe manner
• Exhibiting honesty and integrity
• Acting in a fair and ethical manner
• Team mentality
• Delivering quality results
• Embraces change/improvement
• Exhibiting superior customer service skills
• Exhibiting pride and ownership
• Working with a sense of urgency
• Exhibiting a winning attitude

Responsibilities:

• Serves customers, pulls orders and puts up stock and credits in the warehouse.
• Able to perform most warehouse duties with minimal supervision.
• Able to follow all warehouse procedures in accordance with company policy.
• Able to maintain a high level of productivity and low error rate.
• Able to project professionalism by greeting customers immediately upon their arrival and servicing their needs quickly while they wait.
• Able to handle Shop Waiting / Hot Tickets accurately and efficiently.
• Able to pick up customer/shop orders quickly and in accordance with company standards.
• Able to identify types of branch transfers and complete them accurately and efficiently.
• Able to complete delivery orders accurately and efficiently.
• Able to determine parts availability using DBS.
• Able to read and understand audit trails using DBS where appropriate.

About the Company:

Stowers Machinery is fortunate to have served East Tennessee since 1960. East Tennessee is a great place to live, work and raise a family. Stowers is fortunate to represent Caterpillar, the world's leading manufacturer of equipment; a company always striving to meet the demands of changing markets. Stowers is fortunate to have loyal customers who have joined in a partnership that is mutually beneficial. And, Stowers is fortunate to have dedicated employees who love this business and are willing to work tirelessly to meet or exceed the customer's expectations.

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