Job Description

Job Description

Job Description

Crescendo Interactive, Inc. is a growing, forward-thinking company based in Camarillo, California. We are the industry leader in providing technology to charities to assist them with planned giving marketing and fundraising. Our nationwide client base includes national, large and small charities including universities, hospital foundations, faith-based organizations as well as social service and other educational charities. Our product line includes software and marketing tools such as websites, email services, print literature, promotional videos and social media content.

Please Note: This is a hybrid position. Mondays and Fridays can be worked remotely if the employee wishes. Tuesdays through Thursdays are required to be worked in the Camarillo, CA office.

Bachelor's Degree Required

DESCRIPTION:

Crescendo's Marketing and Account Coordinators educate and assist our non-profit clients in utilizing Crescendo marketing products to achieve growth in their planned giving programs.

The Marketing and Account Coordinator's job duties include:

• Maintaining relationships with clients to create high client retention
• Acting as a liaison between the client and departments within the company to assist with client website development and changes, convey information, ensure understanding, and make certain everything gets done in an accurate, timely manner
• Educating clients on web and social media best practices
• Assisting clients with product and marketing questions, either by phone or email
• Making the client aware of other services and actions that may lead to greater success
• Providing progress reports to clients and upper management

SKILLS AND QUALIFICATIONS:

The candidate must possess strong organizational skills and be detail oriented. Customer service and client relations or support experience is helpful. A successful candidate will have strong internal and verbal communication skills. Technical skills are a requirement in order to help clients utilize Crescendo's web and social media applications. Bachelor's Degree required. Bachelor's Degree in Communications or related field preferred.

BENEFITS:

Competitive salary and benefits package:

• Medical, Dental, Vision, Long Term Disability, AFLAC and Life Insurance
• Health Savings Account (HSA) with generous company match
• 401K (dollar for dollar match up to 5% of compensation) PLUS a 5% company contribution
• Discretionary quarterly bonuses
• 3 weeks paid vacation, paid holidays and paid sick leave
• Health club benefits
• Tuition and Student Loan Assistance
• Catered lunches
• Hybrid work schedule

Benefits may be subject to waiting period, general eligibility and other requirements and conditions.

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