Job Description

Job Description

Job Description

Another Broken Egg Cafe is an award-winning breakfast, brunch, and lunch concept, specializing in unique creations and a culture you'll love. With daytime-only hours, our teams benefit from no night shifts ever, along with competitive compensation!

Our “Indulge in You” Philosophy:

In addition to offering no night shifts ever and our fully chef-curated menu, our #1 priority has always been service. In fact, it’s one of our 5 core values. We care about our guests, and we care about you! That’s where our “Indulge in You” culture begins – each day, we put our team members first and strive to go above and beyond for them! They are empowered with independence to make decisions that will help provide an exceptional breakfast, brunch, or lunch experience for our guests.

Our “Indulge in You” approach is one of the reasons why Another Broken Egg Cafe continues to be one of the fastest growing full-service restaurant companies in America. So, come grow with us and see what the hype is all about.

Carryout / To Go Specialist

This position is responsible for coordinating an entire carry out station and communicating with the kitchen personnel to provide an exceptional dining experience to our carry out guests. Carryout team members will welcome guests to the restaurant, take phone orders, help guests find menu choices, ensure accuracy of all orders, packs orders, assist with third party delivery orders, and respond to guests needs in a prompt and friendly manner.

We are looking for individuals who are detail oriented, organized, and energetic. Team members who have great communication skills with the ability to work in a fast-paced environment and under pressure. Also, professionalism and a great attitude are a must to ensure a positive guest experience.

Responsibilities

• Greet all carry out guests
• Take orders over the phone, online orders and delivery orders; ensuring accuracy
• Answer phone calls using company script in a fast and friendly manner
• Input orders into the computer system for the kitchen correctly and in an efficient manner
• Estimating pick up times for guests
• Package food and beverage orders, condiments and appropriate items promptly and accurately
• Ensure items are prepared properly and on a timely basis, following the standards set by the cafe
• Communicate professionally with guests to determine their needs and help them with the menu selections
• Handle cash and credit transactions; accurately account for all receivables including cash, credit cards, coupons, and gift cards
• Practice safe food and beverage handling
• Promptly address customer service issues and refer customers to management when necessary
• Prepping sauce bottles and stock for use during and after the shift
• Prepping entire catering orders for guests
• Performs basic cleaning duties during service to ensure your area is clean and organized
• Other duties as assigned

Job Qualifications

• Must be dressed neatly and well-groomed in company approved uniform at all times
• Must be able to operate P.O.S. computer system, make change correctly and make credit card transactions accurately.
• Must be able to read menu items and speak English.
• Able to reach, bend, stoop and perform cleaning duties.
• Professional phone skills. Must be able to hear well with loud background noise, in order to answer telephone and respond to guest requests.
• Required to carry trays and supplies. Assist in re-stocking & detail cleaning of all aspects of the restaurant.
• Must be able to clearly communicate guest’s needs to other employees including bussers, hostess, and manager.

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